Shipping & Returns

Our customers receive free overnight shipping on all orders in the continental United States. Alaska and Hawaii (Method determined by location). At this time we do not ship internationally, to PO Boxes, APOs or FPOs.

Articles are accepted for credit or exchange in the United States if returned in saleable condition within 14 days, accompanied by a sales receipt.

Original Purchasers will receive a refund upon request if payment has been received.

Gift recipients will receive a nonrefundable merchandise credit. To return or exchange your gift selection, please follow the instructions included with your package.

Returns may be sent to our Customer Service Center at:

Bachendorf's Tag Watches Online Returns
6019 Berkshire Lane Ste. 200
Dallas, TX 75225

Please e-mail us at tagorders@bachendorfs.com or contact us by phone at (214) 692-9000 x261 if you need further assistance, and we will be happy to help you!